Build Your AI Roadmap
AI strategy and roadmap, built around your people
Most businesses know they need AI but don’t know where to start. In 2–3 weeks we assess your business, align your leaders, prepare your people and hand you a practical 12-month AI roadmap, built by someone who has deployed AI in production.
EngagementAI Roadmap Sprint
Duration2–3 weeks
PriceFixed price
You leave withA 12-month AI roadmap
Why AI projects stall
AI doesn’t fail. Change management does.
In 25 years of delivering technology and transformation, we’ve seen the same pattern again and again. When projects fail, it’s rarely the technology. In our experience, about 90% of the time it comes down to change management: people go back to the old way, nobody owns adoption, and the tool sits unused.
AI raises the stakes. Older systems replaced a process and people adjusted. AI changes how people think, decide and do their jobs. You can’t just install it. People have to trust it.
Build Your AI Roadmap puts people and adoption at the centre, not the tools.
Ask yourself
- Do you know which AI tools your staff are already using, and what they’re putting into them?
- Who owns change management, and do they have the time and budget to do it properly?
- Which AI opportunities would return the most, and how much change does each ask of your people?
- Is adopting the new way of working built into your team’s KPIs?
If any of these are hard to answer, a roadmap is the right first step.
The method
The ALIGN framework
Our method for building an AI roadmap. Five steps, each one drawing on real delivery experience, with change management running through all of them.
A
Assess
Current state
- Interviews with leaders and frontline staff
- Process mapping of high-volume, document- and email-heavy work
- Systems and data readiness review
- AI usage audit: how staff already use AI, often unofficially
- Change readiness: culture, appetite and past transformation scars
Brings 12 years of business analysis and current-state mapping
L
Lead
Leadership alignment
- Executive workshop: what AI can and can’t do, myths vs reality
- Agree business goals, risk appetite and success measures
- Name an executive sponsor and AI champions in each team
Brings enterprise strategy work, including Treasury Wine Estates
I
Identify
Prioritise opportunities
- A long-list across internal operations and customer experience
- Value vs effort scoring, plus a people impact score
- Sorted into quick wins, projects and long-term bets
- A build, buy or train decision for each one
Brings hands-on AI product building, so the advice is realistic
G
Guide
Change and enablement
- Role-based, hands-on training on your staff’s real work
- A communication plan: the why, what changes and what doesn’t
- Job-security fears addressed openly. AI augments roles.
- A champions network, feedback loops and adoption metrics
Brings lessons from rolling out Merlo AI in a real industry
N
Navigate
Roadmap and scale
- A 12-month AI roadmap with sequencing, owners and budgets
- Governance: policy, data privacy, risk and acceptable use
- An ROI measurement framework and quarterly reviews
- A clear pathway to delivery, including custom AI agents
Brings 25 years of taking technology from plan to production
Change management isn’t the last phase. It runs through every step of ALIGN.
Deliverables
What you walk away with
Everything is yours to keep, whether or not you work with us on delivery.
1
Current-state and AI readiness report
Where the work really goes, which systems and data are ready, and how AI is already being used.
2
Change readiness assessment
How ready your culture and teams are, and what will get in the way if nobody plans for it.
3
Prioritised opportunity matrix
Every opportunity scored on value, effort and people impact, sorted into quick wins, projects and long-term bets.
4
12-month AI roadmap
What to do first, second and later, with owners, budgets and the measures that tell you it’s working.
5
AI governance and acceptable-use policy
A plain-English starter policy your staff will actually read, plus the governance to keep AI safe.
6
Training and adoption toolkit
Workshop materials and recordings, and an adoption dashboard template to track usage, time saved and satisfaction.
Ways to work with us
Four packages, one roadmap
Start with the Sprint. Add training, ongoing adoption support or AI agent builds when the roadmap calls for them.
2–3 weeks · fixed price
AI Roadmap Sprint
Assess, Lead and Identify, ending in your 12-month roadmap. The core of Build Your AI Roadmap.
- Readiness and change assessment
- Leadership workshop
- Prioritised roadmap and governance
Day rate
Workshops & Training
Leadership sessions and role-based staff workshops, built around your tools and your people’s real work.
- Leadership AI workshop
- Role-based staff workshops
- On-site Safe AI workshops
Monthly retainer
Adoption Advisory
Ongoing change management while you deliver the roadmap, so adoption is measured and sticks.
- Champions network
- Adoption metrics and KPIs
- Roadmap delivery support
Project fee
AI Agent Build
When the roadmap calls for it, we build the custom AI employees ourselves.
- Fixed scope, fixed price
- Works in your systems
- Piloted on real work
Pricing is quoted after a free 30-minute AI Quick Scan, once we understand your business.
Who it’s for
Leaders who want AI to stick
- Businesses with around $10M+ revenue
- Insurance, financial services, CPG, professional services, and property or facilities
- CEOs, COOs, and Heads of Operations, Transformation or People
- Teams already experimenting with AI, officially or not
Roadmap or discovery?
Two ways in, depending on where you are
If you already know the workflow you want an AI employee to own, our 1–2 day AI Workforce Discovery is the faster route. If you’re not sure where AI fits yet, start with the roadmap.
| AI Roadmap Sprint | AI Workforce Discovery | |
|---|---|---|
| Best when | You know you need AI but don’t know where to start | You already know the workflow you want to hand to an AI employee |
| Scope | The whole business: operations, customer experience and people | One workflow and one team |
| Led with | CEO, COO and the leadership team | The operations lead who owns the workflow |
| Duration | 2–3 weeks | 1–2 days |
| You leave with | A 12-month AI roadmap, governance and a change plan | A first-agent design and a fixed-price build proposal |
| Learn more | You’re on this page | AI Workforce Discovery → |
Why DAS CX
I’m not a slide-deck consultant. Every recommendation comes from building and running AI in the real world, and from watching where it succeeds and where people get stuck.
Dasun PremadasaFounder, DAS CX · 13 years building software, 12 years as a business analyst
Developer → tech leadBusiness analystTreasury Wine EstatesClub BasisWorking in AI since 2015Built Merlo AI
AI roadmap questions
What is the AI Roadmap Sprint?
A fixed-price, 2–3 week engagement that runs the first three steps of our ALIGN framework: Assess, Lead and Identify. You finish with a prioritised, 12-month AI roadmap, a change readiness assessment and a starter AI governance policy.
How is this different from a typical AI strategy?
Most AI strategies are about tools and end as a slide deck. Ours puts people and adoption at the centre: every opportunity gets a people impact score, change management runs through every step, and the roadmap has owners, budgets and measures.
Who is it for?
Businesses with around $10M+ revenue in insurance, financial services, CPG, professional services and property or facilities, led by the CEO, COO, Head of Operations, Head of Transformation or Head of People.
Do we have to build AI agents with you afterwards?
No. The roadmap is yours. It covers build, buy and train options for each opportunity. If custom AI employees are on it, we can build them, but plenty of roadmap items are off-the-shelf tools or training.
How much does it cost?
The AI Roadmap Sprint is a fixed price, quoted after a free 30-minute AI Quick Scan once we understand the size of your business and how many teams are involved. Workshops are charged at a day rate and Adoption Advisory is a monthly retainer.
What does ALIGN stand for?
Assess, Lead, Identify, Guide and Navigate. It’s the DAS CX method for building an AI roadmap, with change management running through every step rather than tacked on at the end.
Start with a free 30-minute AI Quick Scan
We’ll look at where you are with AI today, where it could help most and whether a roadmap sprint is the right next step.