December 12, 2023
Generative AI has captured the public’s imagination, with tools like ChatGPT and DALL-E creating everything from articulate essays to evocative artworks. But the landscape...
December 12, 2023
The Power of Strategy: Lessons from the Olympic Bobsleigh Track “Everybody has a plan until they get punched in the mouth,” Mike Tyson famously...
December 12, 2023
The terms “AI Strategy” and “IT Strategy” are often used interchangeably, yet they encompass distinct concepts, each with its own path and purpose within...
November 30, 2023
The integration of artificial intelligence into business operations can be a game-changer, propelling companies into new realms of efficiency and innovation. However, the path...
March 25, 2023
Over the last 20 years I was fortunate enough to take leading roles in 4 large CX-focused digital transformations at several manufacturing giants in...
March 25, 2023
Manufacturing companies are increasingly realizing the importance of customer experience (CX) in driving business growth. In the B2B space, CX can be especially important...
March 25, 2023
Customer experience, or CX, is the perception that customers have of a company based on their interactions with it. In today’s competitive marketplace, CX...
March 13, 2023
While technology itself cannot solve all the problems in the sales world, with the right tool and adoption you can get pretty close to...
March 13, 2023
Customer Relationship Management (CRM) systems are designed to help businesses manage their interactions with customers and potential customers. They can be especially useful for...
March 13, 2023
Over the years we have helped multiple consumer goods companies with starting their own online direct-to-consumer (DTC) selling channel. Through implementing our best practice...